20/20 Horsemanship

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Policies & Procedures

·       Payment is due at the time of the lesson or in advance.

·        There is a $30 fee for returned checks.

·       There is a $5 late fee applied weekly to unpaid lessons.

·     Lessons must be canceled within 48 hours of the lesson.

·     Lessons canceled by students in less than 48 hours are subject to regular fees.  I will do my best in filling the opening, however if it cannot be filled you are responsible for payment.

·        If you do not show up for a scheduled lesson the full price of the lesson is due.

·     Lessons are held unless the calendar shows it has been canceled.  DO NOT assume lessons are not on, for any reason.  ALWAYS check the calendar. Please do not email asking about your lesson for that day.  CHECK THE CALENDAR.  Please do NOT phone on a weekend.  I am busy teaching and will not answer.  CHECK THE CALENDAR.

·     Refunds for prepaid lessons are NOT given.

·   · All students must receive email newsletter.  Students are encouraged to follow our blog, facebook and you tube channel.

 
If you are 15 or more minutes late for your lesson you will have a ground work lesson.

·     A 12 week session must be completed within 15 weeks. Makeup classes for each level are available weekly but are not guaranteed.

·     Please provide written notice of extended absences.

·     If you email me on a Sat. or Sun. I will NOT see it until Monday.

·     Students may not cancel lessons because of weather. I will make that decision.  MOST of the time I have different weather here. In the case of snow, of course I take into consideration where you are coming from.

Trainer reserves the right to cancel and reschedule any lesson.



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